Psychology
Articles related to
Psychology
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Gratitude's role in leadership
A reminder to express the gratitude you already have inside you.
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Anxiety → Excitement
Anxiety and excitement are similar chemical responses in the brain.
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No is more valuable than Yes
Trying to get to Yes too soon can put people on the defensive.
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"Because" is a powerful word
People tend to be more receptive to what you say or request when a reason is provided.
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The downside of asking Why
To avoid triggering this negative, defensive emotion in other people, try asking WHY less, and ask WHAT and HOW more.