Communication
Articles related to
Communication
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No is more valuable than Yes
Trying to get to Yes too soon can put people on the defensive.
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"Because" is a powerful word
People tend to be more receptive to what you say or request when a reason is provided.
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The "so that" technique
Keep this simple technique in mind next time you're explaining something. It can help bridge together your viewpoint and the perspective of your audience.
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The downside of asking Why
To avoid triggering this negative, defensive emotion in other people, try asking WHY less, and ask WHAT and HOW more.
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Help unleash ideas with two simple words
Have you ever wished a brainstorming session would flow better and be more productive?